About Us
Meet your Team
Simone Mino
Cloud Wide Tech Care CEO / Head of Operations
Arturo Mino
Cloud Wide Group CEO
July Kaizen
System Analyst Technical Support Las Vegas
Connor Krantz
System Analyst Technical Support Las Vegas
Connie Mino
Chief Financial Officer
Teddy Dawda
Head of Cyber Security and AI integrations
Lara Mackie
Head of Social Media and Design
Nelson McEnallay-Mino
Training and Video Content Director
Anne Connolly
Lifestyle Model
Lexi & Lola
Office Security Paw Patrol
Corporate Excellence Meets Personalized Senior Care
Cloud Wide Tech Care operates as the dedicated Business-to-Consumer (B2C) division of the larger enterprise, Cloud Wide Group. While Cloud Wide Group focuses on advanced Business-to-Business (B2B) Managed IT (MSP) and corporate technology solutions, Cloud Wide Tech Care translates that high-level expertise into personalized, patient technology care for the home user, specifically seniors.
This parent-division relationship creates a powerful synergy that directly benefits every Cloud Wide Tech Care client(s):
A Foundation of Decades-Deep Expertise
Our operations are built upon the collective knowledge of the Cloud Wide Group, spanning over 30 years in the technology industry, with expertise tracing back to the earliest days of computing in the 1980s. This history ensures that our specialists are grounded in foundational IT architecture and decades of systems managements, going far beyond surface solutions.
“Corporate-Grade Security for Your Home”
The most significant benefit comes from the Cloud Wide Group’s advanced threat intelligence. The B2B arm maintains a robust, real-time cybersecurity platform, collecting over 1,000 live critical data points every single day, ranging form medical to retail exposure.
Beyond this deep legacy, the B2B arm maintains a robust, active defense strategy, including the continuous deployment and analysis of sophisticated honeypots attacks.
This constant stream of data is immediately utilized to enrich the B2C service by:
Proactive Threat Defense: The latest tactics and signatures used in corporate attacks—including phishing, ransomware, and complex social engineering scams—are instantly analyzed. This allows Cloud Wide Tech Care to deploy preventative, corporate-level defenses directly to your home computer, such as the complete cloud-managed security and emergency remote lockdown features in our tiered plans.
SCAM Assist: The comprehensive knowledge of emerging cyber threats from the B2B side directly informs our SCAM Assist and online purchase protection services, ensuring our clients are protected by an enterprise-level understanding of digital danger.
Managed IT Best Practices: The disciplined, reliable structure of corporate Managed IT is applied to your personal technology. This means our service offers preconfigured, secure computer setups and dedicated, consistent care, giving you the security and peace of mind typically reserved for a corporate office environment.
The Cloud Wide Tech Care technical call centre is located Downtown Summerlin in Las Vegas, where we train and recruit local talent, and grow with the community providing senior community engagements talks.
In short, when you choose Cloud Wide Tech Care, you are not just hiring a technician; you are leveraging the robust knowledge, continuous threat intelligence, and proven systems of a leading B2B technology firm, tailored specifically to empower your digital life.
Cloud Wide Tech Care is a service of
Cloud Wide Group LLC
Downtown Summerlin
1980 Festival Plaza Drive
Suite 300
Las Vegas, NV 89135
Phone: +1 (702) 500-1353
Email: info@cloudwidegroup.com
Website: cloudwidegroup.com
Website: cloudwidetechcare.com Business Hours: Monday-Friday, 9:00 AM – 5:00 PM (Pacific Time)
Check us out: Cloud Wide Group LLC
