Seniors Tech Support Service In Las Vegas
Call us! (702) 500-1353
We're in Summerlin
On-Demand Support and Remote Assistance
Local Dedicated Specialists
Computer Setup and Support
The Cloud Keepers: Secure Tech and Vibrant Community
Confidently Connected. Securely Empowered.
Apprentice Keeper
Entry point for those that need phone support, on-demand remote assistance and technology adviceper month *
- SCAM Assist
- Computer Remote Control Assistance
- Simple Computer Integrated On Demand Assistance
- Computer Remote Monitoring - Security Updates
- Computer Remote Virus & Malware Protection
- Ask Any Tech Question, Anytime
- Onsite Service for additional fee
Cloud Keeper
On-Demand guided assistance with all aspects of online functionality. Cloud Keeper Community Accessper month *
- Everything in Apprentice Keeper
- Dark Web & cyber monitoring
- Password management assistance
- Social Media & Online Shopping Assistance
- Family Video calling Scheduling
- 2 in-home 1 hour visit per year
- Group Training Sessions
- Access to the Cloud Keeper Community: online and group learning opportunities and events
Guardian Keeper
Supplied home computer with corporate level managed IT. Complete security and peace of mindper month *
- Everything in Cloud Keeper
- White-glove service
- 24/7 emergency alert system
- Complete cloud-managed security
- Online purchase protection
- 3 in-home 1 hour visits per year
- Emergency Remote Lockdown
- Website Blocking and Filtering
- Exclusive cloud keeper community access
Legacy Keeper
Bespoke Customised Packages by Consultation and dedicated concierge Service- Some Examples Below
- Complete Custom Solution
- Dedicated tech specialist
- In-home support visits
- Digital Asset management
- Concierge tech service
- Smart home integration
- Health & safety monitoring
- VIP community benefits
Frequently Asked Questions (FAQ)
Absolutely not! Our service is specifically designed for people who find technology challenging. We start with the basics, go at your pace, and never make you feel rushed or embarrassed. Many of our clients tell us they wish they had found us sooner because we make everything so much easier to understand.
While our live support is available Monday-Friday 9 AM-5 PM, our higher-tier plans include 24/7 emergency services for urgent issues. We also provide detailed guides and video tutorials you can access anytime. For non-emergency questions, you can always leave a message and we'll get back to you first thing the next business day.
Yes, our technicians are trained on both Windows and Mac systems, as well as iPads, iPhones, and Android devices. We work with whatever technology you already have.
Simple issues like email problems or software questions usually take 5-15 minutes. More complex issues might take 30-60 minutes. The best part is, you don't have to figure it out yourself – we handle everything while you watch and learn.
We love teaching! Many of our clients start with basic computer help but end up learning to video chat with grandchildren, shop online safely, or use social media to stay connected with friends. We're patient teachers, not just repair technicians!
Don't worry – it happens to everyone. Just call us back and we'll help you fix it. There's never any judgment or additional charges for follow-up help on something we've worked on together.
We use bank-level encryption for all remote connections, and you can see everything we're doing on your screen. You maintain complete control – you can disconnect at any time. We're also fully licensed and insured, and our technicians undergo background checks.
Never! The monthly price you see is exactly what you pay. All support calls, software updates, and security protection are included. The only additional cost would be if you add extra mobile devices ($10/month each) or choose in-home visits beyond what's included in your plan.
- SCAM WATCH -
Sign up to receive real-time Active Scam Watch alerts and help us monitor emerging threats. Protect yourself and your community—stay ahead of the scammers.
We do collect SCAMS.
or